Hilton Albany

40 Lodge Street, Albany, NY 12207 US near Exit 6 (4.5) on I-90 (~1.3mi)
View Map Reservations: +1-800-760-7718
3.5 Star Property Near Times Union Center
Select Your Room:
11/27/2021 - 11/28/2021
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2 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Hilton Albany

Below are the verified reviews from guests that we have booked recently:
"View of trash out side our unlocked window."
Overall Score2.0/ 5
The 2nd floor Window showed garbage outside our window. (Dirty underwear and trash).
(Individual traveler, booked 1 room), from US flag
05-Oct-2021 Verified Review, stayed from Sat Oct 02 to Sun Oct 03 2021 at a $159.00 average nightly rate.
"Great Experience"
Overall Score4.0/ 5
Reserved a room becauae it was very hot and humid and my grannddauggters wanted to swim they had a great time and had the pool to themselves.
(Individual traveler, booked 1 room), from US flag
16-Jul-2021 Verified Review, stayed from Thu Jul 15 to Fri Jul 16 2021 at a $154.00 average nightly rate.
"Disappointed"
Overall Score2.0/ 5
Upon check in we wanted the billing put on another card, we were told we could do it on check out only to find out everything was charged that card although we were told it wouldn’t be. The elevators not working was unbelievable, causing major issues waiting some times 10 15 minutes was unacceptable! Was quoted $160/ night was charged the wrong amount, no coffee or cups n the room. We were part of a convention at the Albany Centre was very disappointed we will all be back in October for another major and will not recommend this hotel.
(Individual traveler, booked 1 room), from CA flag
27-Jul-2019 Verified Review, stayed from Fri Jul 26 to Sun Jul 28 2019 at a C$174.69 average nightly rate.
"Great"
Overall Score4.0/ 5
The only thing I did not like was how small the bathroom was. For a big room with a king sized bed the bathroom was very small.
(Individual traveler, booked 1 room), from US flag
01-Jan-2019 Verified Review, stayed from Sat Dec 29 to Mon Dec 31 2018 at a $100.86 average nightly rate.

Summary of Verified Reviews

75
Fair

Summary of 876 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more

Rated 75/100 based on reviews from all travelers.

"Fair city hotel. Great location."

Location

77/100
95 reviews

"Great location. Pricey, inconvenient parking." Excellent sightseeing, restaurants and bars nearby.

Service

69/100
173 reviews

"Service relatively professional but restaurant service is less impressive." Complaints about housekeeping and reception.

Breakfast

46/100
27 reviews

"Some complaints about quality and price of breakfast."

Room

40/100
231 reviews

"Old, poorly-maintained rooms with poor minibars and kitchenettes." Small, poorly cleaned rooms with complaints about the furniture and A/C. Small rooms and poorly cleaned bathrooms. Lovely views and decent beds. Shower can be a problem.

Comfort

35/100
101 reviews

"Small rooms with comfort and noise issues." Small rooms and poor A/C, but decent beds.

Cleanliness

32/100
114 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Value

29/100
40 reviews

"Value for money could be better. High priced breakfast."

Wellness Area

22/100
18 reviews

"Wellness & sports facilities could be improved."

Rated 73/100 based on reviews from families.

"Beautiful architecture."

Location

81/100
23 reviews

"Well-located, although unfortunately the parking isn't easy."

Service

70/100
17 reviews

"Service is adequate."

Pool

68/100
7 reviews

"Ordinary pool."

Breakfast

48/100
10 reviews

"Some complaints about quality and price of breakfast."

Room

36/100
49 reviews

"Poorly maintained and cleaned rooms." Insufficiently clean bathrooms and subpar kitchenettes. Lovely views and decent beds.

Comfort

35/100
10 reviews

"Okay beds but not comfortable overall."

Cleanliness

34/100
20 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Value

29/100
11 reviews

"Value for money could be better. High priced breakfast."

Wellness Area

25/100
8 reviews

"Wellness & sports facilities could be improved."

Rated 64/100 based on reviews from couples.

""

Service

67/100
10 reviews

"Service is adequate."

Comfort

41/100
12 reviews

"The beds are great, but otherwise not very comfortable."

Room

40/100
18 reviews

"Inadequately cleaned and maintained rooms and bathrooms." Comfortable beds.

Amenities

39/100
5 reviews

"Hotel buildings could use some improvement."

Cleanliness

28/100
11 reviews

"Rooms could be cleaner."

Rated 76/100 based on reviews from solo travelers.

""

Room

40/100
7 reviews

"Room needs to be improved."

Rated 65/100 based on reviews from all travelers.

"Fair city hotel. Great location."

Location

76/100
93 reviews

"Great location. Pricey, inconvenient parking." Excellent sightseeing, restaurants and bars nearby.

Service

69/100
168 reviews

"Service relatively professional but restaurant service is less impressive." Complaints about housekeeping and reception.

Breakfast

46/100
25 reviews

"Some complaints about quality and price of breakfast."

Room

40/100
226 reviews

"Old, poorly-maintained rooms with poor minibars and kitchenettes." Small, poorly cleaned rooms with complaints about the furniture and A/C. Small rooms and poorly cleaned bathrooms. Lovely views and decent beds. Shower can be a problem.

Comfort

34/100
96 reviews

"Small rooms with comfort and noise issues." Small rooms and poor A/C, but decent beds.

Cleanliness

32/100
113 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Value

29/100
38 reviews

"Value for money could be better. High priced breakfast."

Wellness Area

22/100
18 reviews

"Wellness & sports facilities could be improved."

Rated 67/100 based on reviews from families.

"Beautiful architecture. Good restaurants & bars in the area."

Location

80/100
21 reviews

"Well-located, although unfortunately the parking isn't easy."

Service

70/100
16 reviews

"Service is adequate."

Pool

68/100
7 reviews

"Ordinary pool."

Breakfast

47/100
9 reviews

"Some complaints about quality and price of breakfast."

Room

36/100
48 reviews

"Poorly-maintained rooms with subpar kitchenettes." Bathrooms and rooms are untidy. Great view.

Comfort

34/100
9 reviews

"More comfort would be nice."

Cleanliness

34/100
20 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Value

29/100
9 reviews

"Value for money could be better. High priced breakfast."

Wellness Area

25/100
8 reviews

"Wellness & sports facilities could be improved."

Rated 56/100 based on reviews from couples.

""

Service

66/100
9 reviews

"Service is adequate."

Comfort

42/100
9 reviews

"The beds are great, but otherwise not very comfortable."

Room

40/100
15 reviews

"Rooms have cleanliness complaints with poor bathrooms, but beds are great."

Cleanliness

29/100
10 reviews

"Rooms could be cleaner."

Review Semantics by TrustYou

Property Description

A stay at Hilton Albany places you in the heart of Albany, steps from New York State Capitol Building and 2 minutes by foot from Albany City Hall. This hotel is 0.2 mi (0.3 km) from Times Union Center and 0.3 mi (0.4 km) from Capital Repertory Theater.

Enjoy American cuisine at Charter Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/café. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to 11 AM for a fee.

Make yourself at home in one of the 385 guestrooms featuring refrigerators and MP3 docking stations. Your pillowtop bed comes with down comforters and premium bedding. LCD televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Distances are displayed to the nearest 0.1 mile and kilometer.

New York State Capitol Building - 0.2 km / 0.1 mi
Albany City Hall - 0.2 km / 0.1 mi
Governor Nelson A. Rockefeller Empire State Plaza - 0.3 km / 0.2 mi
Times Union Center - 0.3 km / 0.2 mi
Capital Repertory Theater - 0.4 km / 0.3 mi
Albany Berkshire Ballet - 0.5 km / 0.3 mi
Hudson River Way - 0.5 km / 0.3 mi
Irish American Heritage Museum - 0.5 km / 0.3 mi
The Egg - 0.6 km / 0.4 mi
Palace Theater - 0.6 km / 0.4 mi
Albany Riverfront Park - 0.6 km / 0.4 mi
Alfred E. Smith State Office Building - 0.7 km / 0.4 mi
Albany Capital Center - 0.7 km / 0.4 mi
Albany Institute of History and Art - 0.8 km / 0.5 mi
New York State Executive Mansion - 0.8 km / 0.5 mi

The nearest airports are:
Albany Intl. Airport (ALB) - 12.9 km / 8 mi
Schenectady, NY (SCH-Schenectady County) - 36.4 km / 22.6 mi
Hudson, NY (HCC-Columbia County) - 47.4 km / 29.4 mi
Pittsfield, MA (PSF-Pittsfield Municipal) - 59.3 km / 36.9 mi

The preferred airport for Hilton Albany is Albany Intl. Airport (ALB).

Featured amenities include a computer station, express check-out, and dry cleaning/laundry services. Planning an event in Albany? This hotel has facilities measuring 34000 square feet (3159 square meters), including a conference center. A train station pick-up service is provided at no charge, and self parking (subject to charges) is available onsite.

Enjoy a range of recreational amenities, including an indoor pool, a spa tub, and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, gift shops/newsstands, and wedding services.

Amenities / Features

  • Check In: 4:00 PM
  • Check Out: 11:00 AM
  • Minimum age of oldest guest: 21
  • Gift shops or newsstand
  • Dry cleaning/laundry service
  • Banquet hall
  • Ballroom
  • RV, bus, truck parking (surcharge)
  • Reception hall
  • Meeting rooms
  • Conference space size (meters) - 3159
  • Spa tub
  • Free WiFi
  • Braille or raised signage
  • Assistive listening devices available
  • In-room accessibility
  • Coffee shop or café
  • Wheelchair accessible parking
  • Roll-in shower
  • Wedding services
  • Accessible bathroom
  • Indoor pool
  • Luggage storage
  • Year Built - 1980
  • Total number of rooms - 385
  • Number of floors - 15
  • Parking height restrictions apply
  • Express check-out
  • Porter/bellhop
  • Multilingual staff
  • 24-hour front desk
  • Conference center
  • Breakfast available (surcharge)
  • Free train station pickup
  • Number of restaurants - 2
  • Bar/lounge
  • Safe-deposit box at front desk
  • Smoke-free property
  • Snack bar/deli
  • Elevator
  • Fitness facilities
  • Conference space
  • Self parking (surcharge)
  • Computer station
  • ATM/banking
  • Wheelchair accessible path of travel
  • Conference space size (feet) - 34000

Airport & Shuttle Information

The Albany International Airport is approximatly 8 miles away. We provide complimentary shuttle service to and from the airport from 6 am to 11 pm. Use the courtesy phone at baggage claim to determine the next pickup time.

Airport Shuttle? Sorry, no airport shuttle available.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Pets not allowed

Misc Fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: USD 18 per person (approximately)
  • Self parking fee: USD 20.00 per night (in/out privileges)
  • Rollaway bed fee: USD 25.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • One child 20 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Parking height restrictions apply.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.
  • Contactless check-in and contactless check-out are available.
  • Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Gloves are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is available

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Masks are compulsory at the property

Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)

Property confirms they are implementing enhanced cleaning measures

About Hilton Hotels and Resorts

  • Bed & Breakfast Packages for two at select locations
  • Have serenity beds made by Serta and Peter Thomas Roth hair & skincare bath amenities
  • Pre-arrival planning services
  • Pet Friendly Program

The Hilton Hotels and Resorts highlights above are subject to change without notice.

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