Holiday Inn Express Albany Downtown An Ihg Hotel

300 Broadway, Albany, NY 12207 US near Exit 6 (4.5) on I-90 (~1.7mi)
View Map Reservations: +1-800-760-7718
2.5 Star Property Near Times Union Center
IHG launches IHG Way of Clean program: Reduced contact at check-in / reception services; Visible verification of sanitized items in guest rooms; Additional deep cleaning of high touch surfaces, social distancing in public spaces; New standards and service approach to buffets, banquets, room-service and catering.
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Very Good
4.0/5

Based on 968 guest reviews

Show Guest Reviews
  • Free RV, bus, truck parking
  • Free parking nearby
  • Free wired internet
  • Free WiFi
  • Wheelchair-accessible pool
  • Stair-free path to entrance
  • Free newspapers in lobby
  • Free breakfast
  • Smoke-free property
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12/02/2021 - 12/03/2021
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2 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Holiday Inn Express Albany Downtown An Ihg Hotel

Below are the verified reviews from guests that we have booked recently:
"The Employees"
Overall Score5.0/ 5
The people working here are highly respectable!
(Long term stay guest, booked 1 room), from US flag
08-Apr-2021 Verified Review, stayed from Thu Mar 11 to Thu Apr 08 2021 at a $107.99 average nightly rate.
"Comfortable"
Overall Score4.0/ 5
It was a good place to stay and a decent price just only thing was got to room and had to go back down stairs to lobby to get key activated again was locked out of room but overall would stay here again someday.
(Individual traveler, booked 1 room), from US flag
04-Nov-2019 Verified Review, stayed from Sat Nov 02 to Mon Nov 04 2019 at a $85.12 average nightly rate.
"Awesome, Friendly staff, loved that we were asked whether we wanted a room near the elevator or not "
Overall Score5.0/ 5
See above ! Also great value for your money and loved being so close to the Hudson River,.
(Individual traveler, booked 1 room), from US flag
08-Jul-2019 Verified Review, stayed from Fri Jul 05 to Sat Jul 06 2019 at a $109.61 average nightly rate.
"Decent Hotel"
Overall Score3.0/ 5
We came on the night of 3/23/2019 for a concert. This was a good hotel choice based on location to Times Union Center. Pros: room was clean, nice. Complimentary breakfast was above average. Walking distance to the concert venue. Cons: the biggest complaint I had was that when I booked, the agency I booked about a month prior, I had the rep look for hotels within walking distance and had a hot tub. This was the best fit and pretty pricey. When we arrived the pool / hot tub was under maintenance and the desk lady’s only comment was “it’s been under maintence for two weeks, it’s on the website”, which I thought was pretty rude. Lets be honest, nobody goes back and checks websites after booking for that? We came for my wife’s birthday and hours early just to use the hot tub so we were disappointed to say the least. I would have expected just a little more empathy for trained staff. Side note, the tub had no drain plug either, so the Holiday Inn must be a shower only hotel?.
(Individual traveler, booked 1 room), from US flag
07-Apr-2019 Verified Review, stayed from Sat Mar 23 to Sun Mar 24 2019 at a $234.25 average nightly rate.
"Awesome Great"
Overall Score5.0/ 5
Really easy in and out no issues.
(Individual traveler, booked 1 room), from US flag
14-Nov-2018 Verified Review, stayed from Tue Nov 13 to Thu Nov 15 2018 at a $89.64 average nightly rate.
"Excellent Stay"
Overall Score4.0/ 5
Friendly staff and an excellent breakfast. I would come back.
(Individual traveler, booked 1 room), from US flag
25-Sep-2014 Verified Review

Summary of Verified Reviews

84
Good

Summary of 380 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more

Rated 84/100 based on reviews from all travelers.

"Good highway hotel. Great rooms in excellent location."

WiFi

94/100
5 reviews

"Good internet service."

Value

91/100
25 reviews

"Best value for money."

Service

87/100
89 reviews

"Efficient, friendly service with a nice reception." Shuttle service is ok.

Breakfast

87/100
67 reviews

"Tasty breakfast."

Room

84/100
105 reviews

"Spacious, tidy rooms and bathrooms, with excellent beds." Rooms need regular maintenance.

Cleanliness

82/100
69 reviews

"Clean hotel facilities. Clean rooms and bathrooms."

Location

82/100
68 reviews

"Good location, close to public transport." Excellent parking and car access. Near to downtown with good options for sightseeing.

Comfort

81/100
50 reviews

"Large, comfortable rooms, reasonably quiet with great beds."

Amenities

24/100
17 reviews

"Hotel buildings could use some improvement."

Rated 79/100 based on reviews from families.

"Clean hotel facilities. Professional service."

Value

93/100
5 reviews

"Best value for money."

Service

88/100
20 reviews

"Friendly service."

Room

84/100
24 reviews

"Rooms are clean with excellent beds and great bathrooms."

Comfort

82/100
12 reviews

"Comfortable rooms and beds."

Breakfast

81/100
14 reviews

"Tasty breakfast."

Cleanliness

77/100
16 reviews

"Clean hotel facilities. Clean rooms."

Location

77/100
16 reviews

"Great location."

Pool

25/100
7 reviews

"Pool should be renewed."

Rated 76/100 based on reviews from couples.

"Spacious rooms. Wonderful sightseeing."

Service

91/100
10 reviews

"Friendly service."

Breakfast

89/100
8 reviews

"Tasty breakfast."

Cleanliness

86/100
11 reviews

"Clean rooms."

Room

84/100
16 reviews

"Rooms are spotless with comfy beds."

Location

81/100
9 reviews

"Great location."

Comfort

81/100
9 reviews

"Comfortable rooms and beds."

Rated 83/100 based on reviews from solo travelers.

"Good accessibility by car. Very comfortable."

Location

83/100
5 reviews

"Great location."

Room

80/100
7 reviews

"Great room."

Rated 81/100 based on reviews from business travelers.

"Friendly service. Fantastic service."

Service

88/100
7 reviews

"Friendly service."

Location

83/100
5 reviews

"Great location."

Rated 77/100 based on reviews from all travelers.

"Good highway hotel. Great rooms in excellent location."

WiFi

94/100
5 reviews

"Good internet service."

Value

91/100
25 reviews

"Best value for money."

Service

87/100
89 reviews

"Efficient, friendly service with a nice reception." Shuttle service is ok.

Breakfast

86/100
66 reviews

"Tasty breakfast."

Room

83/100
101 reviews

"Spacious, clean, but poorly-maintained rooms with great beds." Bathrooms are fine and very clean.

Cleanliness

81/100
66 reviews

"Clean hotel facilities. Clean rooms and bathrooms."

Location

81/100
64 reviews

"Good location, close to public transport." Excellent parking and car access. Near to downtown with good options for sightseeing.

Comfort

80/100
49 reviews

"Large, comfortable rooms, reasonably quiet with great beds."

Rated 77/100 based on reviews from families.

"Clean hotel facilities. Professional service."

Value

93/100
5 reviews

"Best value for money."

Service

88/100
20 reviews

"Friendly service."

Room

83/100
22 reviews

"Rooms are clean with excellent beds and great bathrooms."

Comfort

82/100
12 reviews

"Comfortable rooms and beds."

Breakfast

81/100
14 reviews

"Tasty breakfast."

Cleanliness

77/100
15 reviews

"Clean hotel facilities. Clean rooms."

Location

77/100
15 reviews

"Great location."

Pool

25/100
7 reviews

"Pool should be renewed."

Rated 75/100 based on reviews from couples.

"Wonderful sightseeing. Near city centre."

Service

91/100
10 reviews

"Friendly service."

Breakfast

89/100
7 reviews

"Tasty breakfast."

Cleanliness

85/100
9 reviews

"Clean rooms."

Room

83/100
14 reviews

"Rooms are spotless with comfy beds."

Location

81/100
8 reviews

"Great location."

Comfort

80/100
8 reviews

"Comfortable rooms and beds."

Rated 80/100 based on reviews from solo travelers.

"Good accessibility by car. Clean rooms."

Location

83/100
5 reviews

"Great location."

Room

80/100
7 reviews

"Great room."

Rated 78/100 based on reviews from business travelers.

"Friendly service. Tasty breakfast."

Service

88/100
7 reviews

"Friendly service."

Review Semantics by TrustYou

Property Description

With a stay at Holiday Inn Express Albany Downtown, an IHG Hotel, you'll be centrally located in Albany, just a 3-minute walk from Irish American Heritage Museum and 6 minutes by foot from Hudson River Way. This hotel is 0.3 mi (0.5 km) from Destroyer Escort Historical Museum and 0.4 mi (0.7 km) from USS Slater.

Grab a bite from the snack bar/deli serving guests of Holiday Inn Express Albany Downtown, an IHG Hotel. For your convenience, a complimentary breakfast is served daily from 7 AM to 10 AM.

Make yourself at home in one of the 135 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless Internet access is complimentary, while 43-inch flat-screen televisions with cable programming provide entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Distances are displayed to the nearest 0.1 mile and kilometer.

Irish American Heritage Museum - 0.2 km / 0.1 mi
Hudson River Way - 0.5 km / 0.3 mi
USS Slater - 0.5 km / 0.3 mi
Hudson River - 0.6 km / 0.4 mi
Destroyer Escort Historical Museum - 0.6 km / 0.4 mi
Times Union Center - 0.6 km / 0.4 mi
Albany Riverfront Park - 0.6 km / 0.4 mi
Albany Capital Center - 0.9 km / 0.5 mi
New York State Capitol Building - 0.9 km / 0.5 mi
Capital Repertory Theater - 0.9 km / 0.6 mi
Albany City Hall - 0.9 km / 0.6 mi
Governor Nelson A. Rockefeller Empire State Plaza - 1 km / 0.6 mi
Palace Theater - 1.1 km / 0.7 mi
Albany Berkshire Ballet - 1.1 km / 0.7 mi
New York State Executive Mansion - 1.1 km / 0.7 mi

The nearest airports are:
Albany Intl. Airport (ALB) - 13.4 km / 8.3 mi
Schenectady, NY (SCH-Schenectady County) - 35.6 km / 22.1 mi
Hudson, NY (HCC-Columbia County) - 48.4 km / 30.1 mi
Pittsfield, MA (PSF-Pittsfield Municipal) - 60.3 km / 37.5 mi

The preferred airport for Holiday Inn Express Albany Downtown, an IHG Hotel is Albany Intl. Airport (ALB).

Featured amenities include complimentary wired Internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Albany? This hotel has 3000 square feet (279 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.

Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and gift shops/newsstands.

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum age of oldest guest: 21
  • Gift shops or newsstand
  • Dry cleaning/laundry service
  • Wheelchair accessible (may have limitations)
  • Free RV, bus, truck parking
  • Free parking nearby
  • Conference space size (meters) - 279
  • Free wired Internet
  • Wheelchair-accessible registration desk
  • Television in common areas
  • Free WiFi
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Braille or raised signage
  • Well-lit path to entrance
  • Assistive listening devices available
  • In-room accessibility
  • Wheelchair accessible parking
  • Stair-free path to entrance
  • Free newspapers in lobby
  • Roll-in shower
  • Accessible bathroom
  • Number of buildings/towers - 1
  • Year Built - 1960
  • Total number of rooms - 135
  • Number of floors - 5
    • Fireplace in lobby
    • One meeting room
    • Luggage storage
    • Free breakfast
    • Visual alarms in hallways
    • Multilingual staff
    • 24-hour front desk
    • Safe-deposit box at front desk
    • Smoke-free property
    • Coffee/tea in common areas
    • Snack bar/deli
    • Laundry facilities
    • Elevator
    • Free self parking
    • Fitness facilities
    • Conference space
    • Computer station
    • ATM/banking
    • Wheelchair accessible path of travel
    • Conference space size (feet) - 3000
    • 24-hour business center

    Airport & Shuttle Information

    Albany International Airport is located approximately 8 miles from hotel with free shuttle service to and from. Taxi fare is approximately $30.00 one way.

    Local Shuttle Info: The shuttle runs from 7am-11pm daily. This is a complimentary service. The shuttle is available to take guests to the immediate downtown area, train station, and airport.

    Breakfast Information

    A Hot Breakfast Buffet is served daily. Featured Items include, Pancakes,Eggs , Choice of meat( bacon, sausage, turkey sausage), French Toast, Cold Cereal, Oatmeal, Whole Fruit , Warm Cinnamon Rolls and an assortment of breads and muffins. Coffee is available 24 hours a day.

    Pet Friendly?

    Service animals complying with ADA Title lll regulations are allowed.

    Service animals are allowed

    Service animals are exempt from fees/restrictions

    Pets not allowed

    Misc Fees / Policies

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • Late check-out fee: USD 50.00 (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    • Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • A car is not required for transportation to and from this property.
    • This property advises that enhanced cleaning and guest safety measures are currently in place.
    • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.
    • Personal protective equipment, including masks and gloves, will be available to guests.
    • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.
    • Contactless check-out is available.
    • Enhanced food service safety measures are in place.
    • Individually-wrapped food options are available for breakfast.
    • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
    • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
    • This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

    Cleaning Policies

    Property is cleaned with disinfectant

    Staff wears personal protective equipment

    Protective clothing is available to guests

    Masks are available to guests

    Gloves are available to guests

    Shield between guests and staff in main contact areas

    Guests are provided with free hand sanitizer

    Social distancing measures are in place

    Individually-wrapped food options are available

    Individually-wrapped food options are available for breakfast

    Gap period enforced between guest stays - 24 hours

    Staff temperature checks are conducted regularly

    Temperature checks are available to guests

    Bed sheets and towels are washed at a temperature of at least 60°C/140°F

    Commonly-touched surfaces are cleaned with disinfectant

    Property confirms they are implementing guest safety measures

    Contactless check-out is available

    Electrostatic spray is used for disinfection

    Cashless transactions are available

    Masks are compulsory at the property

    Contactless food service / room service is available

    Food service has been amended for enhanced safety

    Property follows sanitization practices of Ecolab (3rd party expert - Global)

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

    Property confirms they are implementing enhanced cleaning measures

    About Holiday Inn Express

    • Free Express Start Breakfast Bar offering eggs, omelets, bacon and sausage, and their signature cinnamon rolls just to name a few
    • Have their own 100% Arabica Smart Roast Coffee
    • Free high-speed internet service in every room
    • eHost Online Concierge Service where guests can learn about hotel amenities, major airlines nearby, up-to-date local weather and even car rental services
    • Perfect for the business traveler on the go, Holiday Inn Express offers 24/7 fax & photocopy services
    • Unlimited free local and toll-free calls

    The Holiday Inn Express highlights above are subject to change without notice.

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