Holiday Inn Express & Suites Utica An Ihg Hotel

23 Wells Ave, Utica, NY 13502 US near Exit 31 (233) on I-90 (~1.0mi)
View Map Reservations: +1-800-760-7718
2.5 Star Property Near Utica Children's Museum
IHG launches IHG Way of Clean program: Reduced contact at check-in / reception services; Visible verification of sanitized items in guest rooms; Additional deep cleaning of high touch surfaces, social distancing in public spaces; New standards and service approach to buffets, banquets, room-service and catering.
Select My Room
Very Good
4.0/5

Based on 514 guest reviews

Show Guest Reviews
  • Free reception
  • Swimming pool
  • Free WiFi
  • Free use of nearby fitness center
  • Free newspapers in lobby
  • Indoor pool
  • Free breakfast
  • Smoke-free property
  • Free self parking
Select Your Room:
10/17/2021 - 10/18/2021
Searching all hotel inventory networks
5 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Holiday Inn Express & Suites Utica An Ihg Hotel

Below are the verified reviews from guests that we have booked recently:
"I always choose HI Express when traveling."
Overall Score5.0/ 5
Clean, quiet and friendly staff.
(Group coordinator, booked 3 rooms), from US flag
13-Oct-2020 Verified Review, stayed from Fri Oct 09 to Sat Oct 10 2020 at a $119.99 average nightly rate.
"Answer in one room crickets in another hotel not quiet people running up and down not social distanc"
Overall Score1.0/ 5
Answer in one room crickets in another hotel not quiet people running up and down not social distancing not wearing masks and the people at the desk did not in force itThe beds were not comfortable we booked three rooms and it was the worst holiday in express we have ever stayed at and we use holiday in express all the time I don’t think for the $900 we spent for the three rooms that we will ever be using Holiday Inn express Again.
(Individual traveler, booked 1 room), from US flag
28-Sep-2020 Verified Review, stayed from Fri Sep 25 to Sun Sep 27 2020 at a $124.57 average nightly rate.
"It was very clean on put in order."
Overall Score5.0/ 5
It was one of the best places I've seen. Great stay.
(Individual traveler, booked 1 room), from US flag
02-Mar-2020 Verified Review, stayed from Thu Feb 27 to Fri Feb 28 2020 at a $92.94 average nightly rate.

Summary of Verified Reviews

84
Very Good

Summary of 279 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more

Rated 84/100 based on reviews from all travelers.

"Very good hotel. Great rooms in excellent location. Awesome vibe."

Location

97/100
20 reviews

"Great location, near nice bars and restaurants."

Cleanliness

88/100
46 reviews

"Clean hotel facilities. Clean rooms."

Comfort

83/100
30 reviews

"Great sized rooms, very comfortable with wonderful beds."

Service

80/100
62 reviews

"Decent reception, with friendly but unprofessional staff."

Vibe

76/100
15 reviews

"Awesome vibe. Modern Hotel."

Room

74/100
75 reviews

"Big, brand-new, and spotless rooms with awesome beds." Poor maintenance in rooms and bathrooms. Shower can be a problem.

Breakfast

63/100
31 reviews

"Breakfast is average."

Value

39/100
11 reviews

"Value for money could be better."

Rated 78/100 based on reviews from families.

"Great location. Friendly service."

Cleanliness

85/100
8 reviews

"Clean rooms."

Comfort

85/100
6 reviews

"Very comfortable."

Service

76/100
18 reviews

"Friendly service, and reception was okay."

Room

71/100
15 reviews

"Clean rooms."

Breakfast

64/100
10 reviews

"Breakfast is average."

Pool

63/100
6 reviews

"Ordinary pool."

Rated 79/100 based on reviews from couples.

"Great room. Very comfortable."

Cleanliness

89/100
6 reviews

"Clean."

Service

84/100
9 reviews

"Fantastic service."

Comfort

80/100
6 reviews

"Very comfortable."

Room

71/100
13 reviews

"Great rooms but subpar bathrooms."

Breakfast

65/100
5 reviews

"Breakfast is average."

Rated 75/100 based on reviews from all travelers.

"Very good hotel. Great rooms in excellent location. Awesome vibe."

Location

97/100
20 reviews

"Great location, near nice bars and restaurants."

Cleanliness

87/100
43 reviews

"Clean hotel facilities. Clean rooms."

Comfort

83/100
30 reviews

"Great sized rooms, very comfortable with wonderful beds."

Service

80/100
60 reviews

"Friendly service, and reception was okay."

Vibe

76/100
15 reviews

"Awesome vibe. Modern Hotel."

Room

74/100
72 reviews

"Big, brand-new, and spotless rooms with awesome beds." Poor maintenance in rooms and bathrooms. Shower can be a problem.

Breakfast

62/100
30 reviews

"Breakfast is average."

Value

35/100
10 reviews

"Value for money could be better."

Rated 76/100 based on reviews from couples.

"Great room. Very comfortable."

Cleanliness

89/100
6 reviews

"Clean."

Service

84/100
8 reviews

"Fantastic service."

Comfort

80/100
6 reviews

"Very comfortable."

Room

71/100
13 reviews

"Great rooms but subpar bathrooms."

Breakfast

65/100
5 reviews

"Breakfast is average."

Rated 72/100 based on reviews from families.

"Great location. Friendly service."

Comfort

85/100
6 reviews

"Very comfortable."

Cleanliness

84/100
6 reviews

"Clean."

Service

76/100
17 reviews

"Service is welcoming but the reception is subpar."

Room

71/100
13 reviews

"Great room."

Breakfast

64/100
9 reviews

"Breakfast is average."

Pool

63/100
6 reviews

"Ordinary pool."

Review Semantics by TrustYou

Property Description

A stay at Holiday Inn Express & Suites Utica, an IHG Hotel places you in the heart of Utica, within a 15-minute walk of Utica Children's Museum and National Distance Running Hall of Fame. This hotel is 1 mi (1.6 km) from Utica Memorial Auditorium and 1.1 mi (1.8 km) from Stanley Theater.

Grab a bite from the snack bar/deli serving guests of Holiday Inn Express & Suites Utica, an IHG Hotel. Mingle with other guests at the complimentary reception, held on select days. A complimentary buffet breakfast is served daily from 6 AM to 10 AM.

Make yourself at home in one of the 75 air-conditioned rooms featuring refrigerators and microwaves. Satellite programming and DVD players are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include safes and desks, as well as phones with free local calls.

Distances are displayed to the nearest 0.1 mile and kilometer.

Utica Children's Museum - 1.1 km / 0.7 mi
National Distance Running Hall of Fame - 1.2 km / 0.8 mi
Utica Memorial Auditorium - 1.6 km / 1 mi
Stanley Theater - 1.9 km / 1.2 mi
Munson Williams Proctor Arts Institute - 2.3 km / 1.4 mi
Saranac Brewery - 2.6 km / 1.6 mi
Matt Brewing Company - 2.7 km / 1.7 mi
Oneida County Historical Society - 3.5 km / 2.2 mi
Utica Zoo - 4.2 km / 2.6 mi
Valley View Golf Course - 4.4 km / 2.7 mi
Mohawk Valley Health System - Marketing & Communications - 4.4 km / 2.7 mi
State University of New York Institute of Technology - 4.5 km / 2.8 mi
Mohawk Valley Community College - 5 km / 3.1 mi
Utica College - 6.1 km / 3.8 mi
Charles A Gaetano Stadium - 7 km / 4.3 mi

The nearest airports are:
Hancock Intl. Airport (SYR) - 88.8 km / 55.2 mi
Rome, NY (RME-Griffiss Intl.) - 24.1 km / 15 mi

The preferred airport for Holiday Inn Express & Suites Utica, an IHG Hotel is Hancock Intl. Airport (SYR).

Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Utica? This hotel has facilities measuring 336 square feet (31 square meters), including a meeting room. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Be sure to enjoy recreational amenities including an indoor pool and a fitness center. This hotel also features complimentary wireless Internet access, gift shops/newsstands, and a fireplace in the lobby.

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum age of oldest guest: 18
  • Gift shops or newsstand
  • Dry cleaning/laundry service
  • Express check-in
  • Free reception
  • Conference space size (meters) - 31
  • Swimming pool
  • Television in common areas
  • Free WiFi
  • Braille or raised signage
  • In-room accessibility
  • Free use of nearby fitness center
  • Wheelchair accessible parking
  • Free newspapers in lobby
  • Roll-in shower
  • Tours/ticket assistance
  • Accessible bathroom
  • Fireplace in lobby
  • One meeting room
  • Airport transportation (surcharge)
  • Year Built - 2012
  • Total number of rooms - 75
  • Number of floors - 3
    • Indoor pool
    • Luggage storage
    • Free breakfast
    • Express check-out
    • 24-hour front desk
    • Barbecue grill(s)
    • Safe-deposit box at front desk
    • Smoke-free property
    • Coffee/tea in common areas
    • Snack bar/deli
    • Hiking/biking trails nearby
    • Laundry facilities
    • Elevator
    • Free self parking
    • Fitness facilities
    • Conference space
    • Wheelchair accessible path of travel
    • Conference space size (feet) - 336
    • 24-hour business center

    Airport & Shuttle Information

    Syracuse airport approximately 60 miles away.

    Airport Shuttle? Yes! There is an airport shuttle.

    Breakfast Information

    Complimentary Full Hot breakfast served daily, complete with eggs, sausage, bacon, and our famous cinnamon buns and make your own pancakes.

    Pet Friendly?

    Service animals complying with ADA Title lll regulations are allowed.

    Service animals are allowed

    Pets not allowed

    No pets allowed.

    Parking Info

    No parking fees

    Internet / WiFI

    Free Wi-Fi!

    Cleaning Policies

    Property is cleaned with disinfectant

    Property confirms they are implementing guest safety measures

    Property confirms they are implementing enhanced cleaning measures

    About Holiday Inn Express

    • Free Express Start Breakfast Bar offering eggs, omelets, bacon and sausage, and their signature cinnamon rolls just to name a few
    • Have their own 100% Arabica Smart Roast Coffee
    • Free high-speed internet service in every room
    • eHost Online Concierge Service where guests can learn about hotel amenities, major airlines nearby, up-to-date local weather and even car rental services
    • Perfect for the business traveler on the go, Holiday Inn Express offers 24/7 fax & photocopy services
    • Unlimited free local and toll-free calls

    The Holiday Inn Express highlights above are subject to change without notice.

    Similar hotels close by